FAQ- Returns, Orders Cancellations & Exchanges – VedaOils

Buy 1 Get 1 Free


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Buy 1 Get 1 Free

Monsoon Sale Live: Get Flat 10% OFF On All Orders | Use Code - MONSOON

Get Flat 11% OFF On Order Above 1499 | Use Code - FIRSTORDER

Free Shipping Over ₹999 in India | We Ship Globally

Wholesale Prices for Bulk Order With GST Inclusive


Q3: How do I place my order?

Ans: Please Follow Steps for Placing Order.

  • Step 1 Please Select Desired Product Using Navigation within Specific Category
    • Step 2 -> Search Product: Please use Search option, If you are not able to find product, Select the Product to view Product Details.

Note: Please Don't Do Grammer mistake While using search keyword


    • Step 3 -> Select Product Varient: Select the Product Varient You need to Order


    • Step 4 -> Add Product Quantity: Now Select the Product Quantity You need to Order


    • Step 5 -> Add to Cart: Click on Add to Cart Button to Add Items in Cart


    • Step 6 -> Bulk Enquiry: For Bulk Enquiry ( Product Quantity > 25 KG), Please Fill Bulk Inquiry Form, Our Customer care executive will contact your asap.


    • Step 7 -> View Product Details: In Checkout Slider, Add or Remove Product Quantity


    • Step 8 -> GST Claim: Please Add You Company Name & GST Number to Get GST Claim. Note:
    • Step 9 ->Checkout: If User don't have GST number. No Need to add since it is optional. Now Click on "Checkout" to View Shipping Details and proceed further.


    • Step 10 -> Emails & News Offers: Check out the Email me with the new and offers option to get latest Offers from VedaOils Team.
Emails & News Offers


    • Step 11 -> Add Shipping Details: Add Shipping Details Correctly such as Country, First & Last Name City, Phone Number
Emails & News Offers


    • Step 12 ->Add Discount Code or Gift Card Code: Now Avail different Valid Coupon and Discount Code by Entering in Gift card or Discount Code Checkbox and Click on Apply Button to Get Discount.
Emails & News Offers


    • Step 13 ->Continue ShoppingAfter Getting Discount, Now Click on Continue to Shipping to Proceed further.
Emails & News Offers


    • Step 14 ->Shipping ChargesIf Your Order Less then 999 INR and within India then Standard Shipping Charges is applied.

      Note: Please Cross Check "Contact" & Shipping Details

      Note: For Internatinal Order Shipping Charges Applied Accordint to Weight and Location

      Note: Please Cross Check "Contact" & Shipping Details

Emails & News Offers


    • Step 15 ->Payment By Credit Card:Add Credit Card Details such as Card number, Name on Card, Expiration Date & Security Code
Emails & News Offers


    • Step 16 ->Payment By Credit Card, Debit Cards, Net Banking, wallets, UPI: Please Click on Cashfree Payments option and Click on Complete Order to view Other Payment Options.
Emails & News Offers
  • Step 17 ->Other Payment Options Now You can View Various Payment Information offered by Vedaoils such as Credit Cards (Different Banks), Debit Cards (Different Banks), Net Banking, Wallet, UPI ( PhonePe, Google Pay, Paytm, Whatsapp )& EMI Options also availbale.
  • Step 18 - Payment from UPI
Emails & News Offers
  • Step 19 - Payment from Credit Cards & Debit Cards
Emails & News Offers
  • Step 20 - Payment from Wallet
Emails & News Offers
  • Step 21 -Payment from Net Banking
Emails & News Offers
    • Step 18 ->Order Confirmation Mail by Credit Card : If Payment Method Selected by CC Avenue then After Payment, You will get Order confirmation mail on registered mail like this.
Emails & News Offers


    • Step 19 -> Order Confirmation Mail by Cashfree: If Payment Method Selected by Cashfree then After Payment, You will get Order confirmation mail on registered mail like this.
Emails & News Offers


    • Step 20 -> Payment or Order Confirmation issue :If you Face any issue Regarding Payment, Order Confirmation, Shipping Address Issue, Please Connect with us using Different Option such as

      1. Chat Us

      2. Whatsapp

      3. Customer Care number

Emails & News Offers

Q: How to View Previous Order Detiails?

Ans: Please Follow Steps for Creating Account.

    • Step 1 -Add Registered Email ID & Password to Login in your Account
Emails & News Offers
    • Step 2 -Click on Account Button to view Order Details
Emails & News Offers
    • Step 3 -Click on Order ID Button to view Product Details You Ordered
Emails & News Offers
    • Step 3 -Check Out All Order Details
Emails & News Offers


Q: Can I buy multiple products in a single order?

A- Yes, you can add multiple products to your cart and order them at once.

Q: How do I know that my order is confirmed?

A- You will receive a confirmation mail from our side shortly after your order has been placed.

Q: Can I leave items in my cart for future purchases?

A- Yes, you can leave products in your cart for future purchases.

Q: Do I have to have an account to place an order?

A- Yes, you need to make an account to place an order on our website.

Q: Can I order a product that is "Out of Stock"?

A: No, You can't add the product to your cart and we will notify you once it is back in stock.

Q: How do I make changes to my order?

A: You can make changes to your order by logging into your existing account on VedaOils.

Q: Can I place my order over the phone?

A: Yes, you can place your order over the phone. Talk to our customer care providers and they will get you through.

Q: I cannot complete my registration, what do I need to do?

A: You can talk to our customer care service provider to get your issue resulved.

Q: I am having some issues on the site. What advice can you give me to successfully place my order?

A: We recommend you to make an account to avail of many benefits and to talk to our customer care provider if you face any issues related to order, payment, etc.

Q: How do I find out what products will be coming up?

A: Subscribe to our email and we will update you about upcoming products, discounts, seasonal sales, etc.